Employment Opportunities
at Sycamore Integrated Health
At Sycamore Integrated Health, we are always looking for excited, compassionate and high-achieving people to add to our team!
Available Positions at Sycamore Integrated Health
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Receptionist
Position Summary
The Receptionist at Sycamore Integrated Health is the control center of the practice. During patient hours, you are responsible for managing the flow of patients through the clinic. This includes processing patients, rooming and directing both patients and providers, scheduling appointments, processing payments, and handling phone calls. During off hours, the receptionist duties include administrative work such as maintaining patient files, entering demographic and insurance information, and participating in activities to help grow and evolve the clinic.
As the first point of contact in the clinic, we demand a high degree of professionalism from our receptionist. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the receptionist must embody that commitment at all times.
Performance Objectives
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Greet and interact with patients in a warm, welcoming and inspiring way
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Orchestrate the flow of patients across the clinic
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Adapt the schedule to suit the needs of the patients and the providers
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Accurately schedule appointments and register patients on the computer
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Answer phones and direct inquiries appropriate department
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Check in and check out patients
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Collect patient co-pays and payments
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Promoting events and promotions to incoming and outgoing patients
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Following up on new patient leads
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Tracking key performance indicators, as assigned
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Other administrative duties such as entering demographics and insurance information for billing purposes, scanning records, etc.
Key Competencies
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Proficiency with the EHR software
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Strong word processing and spreadsheet skills
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Strong knowledge of treatment protocols
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Strong knowledge of and up to date on clinic policies
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Time management
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Schedule management
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Schedule retention
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Accurate and timely record keeping
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Accurate appointment scheduling
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Proficient with fact-finding
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Effective communication
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Strong organization and planning
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Effective problem solver
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Takes ownership of role
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High degree of accountability
Rehab Assistant
Position Summary
The Rehab Assistant at Sycamore Integrated Health plays a key role in the treatment of our patients. Our Rehab Assistants are responsible for progressing the patients through the therapy plans outlined by the providers, ultimately helping the patients achieve their functional goals. The Rehab Assistant must have the capacity to discern each patient’s current ability levels and adeptly progress them through various stretches, exercises and passive therapies as their condition improves.
As someone who is working directly with our patients, we demand a high degree of professionalism from our Rehab Assistants. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Rehab Assistant must embody that commitment at all times.
Performance Objectives
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Greet and interact with patients in a warm, welcoming and inspiring way
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Serve as the liaison for communication between the patient and the providers
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Effectively identify patient limitations and progress patients through treatment plans based on ability
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Continually discuss patient goals and provide support throughout treatment
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Manage multiple patients at one time
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Have a strong understanding of human anatomy and physiology
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Accurate and efficient documentation of patient clinical notes and charges
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Track key performance indicators, as assigned
Key Competencies
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Proficiency with the EHR software
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Patient management
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Accurate and timely record keeping
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Deep understanding of treatment protocols
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Effective communicator
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Strong organization and planning
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Effective problem solver
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Takes ownership of role
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High degree of accountability
Physical Therapist
Position Summary
The Physical Therapist at Sycamore Integrated Health is accountable for the overall clinical quality, integrity, and service excellence of the Physical Therapy department within the practice. The Physical Therapist evaluates and treats patients of all ages, modifying plans of care as appropriate. This person serves as a role model in the delivery of professional services and as a clinical resource for staff and patients.
As a leader within the clinic, we demand a high degree of professionalism from our Physical Therapist. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Physical Therapist must embody that commitment at all times.
Performance Objectives
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Perform initial and on-going assessments of the patient's condition.
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Establish, revise and evaluate a plan of care which is appropriate to problems identified and successfully communicates to the patients
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Perform therapy interventions utilizing standard physical therapy techniques and skills as appropriate for the condition of the patient.
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Oversee activities of physical therapy assistants, students and other support personnel.
Key Competencies
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Skillful in the field of Physical Therapy
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Ability to manage multiple treatment environments and types of patients
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Demonstrated clinical management excellence
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Excellent oral, written, and interpersonal communication skills
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Ability to manage multiple tasks at one time without compromising deadlines
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Must be able to maintain confidentiality regarding patient, employee and company proprietary information
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Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels
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High degree of personal accountability and discipline
Massage Therapist
Position Summary
The Massage Therapist at Sycamore Integrated Health provides therapeutic massage therapy services to patients. Therapists assess patient needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service, and frequently check with the patient throughout treatment to promote comfort and ensure effectiveness of the therapy. The Massage Therapist takes ownership of their role by keeping up to date with current techniques and modalities related to their field of work.
As a therapy provider within the clinic, we demand a high degree of professionalism from our Massage Therapist. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Massage Therapist must embody that commitment at all times.
Performance Objectives
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Greet and interact with patients in a warm, welcoming and inspiring way
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Administers massage therapy treatments within the scope of practice of massage therapy. Adjusts treatment given based on the patient's condition and response to treatment.
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Provides massage when requested and as outlined by a provider's orders.
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Educates the patient about the treatment provided.
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Documents in patients’ medical records
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Attends marketing events to promote the value of massage and the clinic as a whole
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Maintains the cleanliness and overall appearance of the massage room
Key Competencies
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Effective massage technique
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Proficiency with the EHR software
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Time management
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Proficient with fact-finding
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Effective communication
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Takes ownership of role
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High degree of accountability
Case Manager
Position Summary
The Case Manager at Sycamore Integrated Health serves as a liaison to our patients from their first visit all the way through the completion of their treatment plan. The Case Manager’s primary job is to set the stage for success for our patients by effectively drawing out the functional goals at the new patient visit and facilitating the acceptance of the final treatment plan at the report of findings. The Case Manager is also responsible for aiding in patient retention and treatment plan completion by monitoring progress and following up with the patients throughout the course of care.
As a main point- person in the clinic, we demand a high degree of professionalism from our Case Manager. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Case Manager must embody that commitment at all times.
Performance Objectives
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Greet and interact with patients in a warm, welcoming and inspiring way
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Orchestrate the flow of patients across the clinic
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Draw up financial agreements and treatment plan documents based on final care plans
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Guide the patient through their new patient visit by taking a detailed case history and determining functional goals
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Effectively facilitate the patient’s agreement to the proposed treatment plan during the report of findings
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Successfully modify treatment plans based on financial or other needs of the patient
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Follow up with patients throughout their treatment plans via the Progress Exams and other checkpoints
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Follow up with and keep in contact with patients who do not take on care
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Follow up on patients who are not adhering to their treatment plan
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Serve as the liaison for all communication between the patient and the providers
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Track key performance indicators, as assigned
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Other administrative duties such as entering demographics and insurance information for billing purposes, scanning records, etc.
Key Competencies
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Proficiency with the EHR software
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Strong word processing and spreadsheet skills
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Time management
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Schedule management
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Schedule retention
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Accurate and timely record keeping
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Successful creation of financial agreements
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Ability to reach financial agreements on care
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Effective control of the sales cycle
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Proficient with fact-finding
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Effective communication
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Strong organization and planning
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Effective problem solver
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Takes ownership of role
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High degree of accountability
Weight Loss Coach
Position Summary
The Weight Loss Coach at Sycamore Integrated Health works directly with patients to assist them in achieving their weight loss and health goals. This person is adept at identifying specific treatment plans that best address the needs of the patient, and is successful in inciting inspiration and discipline in the patients to ensure the desired results.
As a representative of the clinic, we demand a high degree of professionalism from our Weight Loss Coaches. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Weight Loss Coach must embody that commitment at all times.
Performance Objectives
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Greet and interact with patients in a warm, welcoming and inspiring way
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Determine appropriate programs for each patient after their initial consultation
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Coach patients through their weight loss programs by continually supporting, educating and holding patients accountable to their goals
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Draw up financial agreements and treatment plan documents based on final care plans
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Effectively facilitate the patient’s agreement to the proposed treatment plan during the report of findings
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Successfully modify treatment plans based on financial or other needs of the patient
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Follow up with and keep in contact with patients who do not take on care
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Follow up on patients who are not adhering to their treatment plan
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Serve as the liaison between the patient and the providers
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Track key performance indicators, as assigned
Key Competencies
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Proficiency with the EHR software
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Schedule management
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Schedule retention
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Deep knowledge of weight loss programs
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Strong knowledge of all other clinic treatments options
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Inspiring demeanor
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Accurate and timely record keeping
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Successful creation of financial agreements
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Ability to reach financial agreements on care
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Effective control of the sales cycle
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Proficient with fact-finding
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Effective communication
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Strong organization and planning
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Effective problem solver
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Takes ownership of role
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High degree of accountability
Chiropractor
Position Summary
The Chiropractors at Sycamore Integrated Health co-manage patients with the medical team by diagnosing and treating patients whose health problems are associated with the body’s muscular, nervous and skeletal systems. As a provider in a high-volume clinic, the Chiropractor must be adept at efficiently managing and treating patients while not sacrificing the patient relationship or quality of the patient visit.
As a provider and leader within the clinic, we demand a high degree of professionalism from our Chiropractor. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Chiropractor must embody that commitment at all times.
Performance Objectives
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Ability to provide high quality chiropractic care in a high-volume clinic environment
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Evaluation and management with re-examinations to determine progress of care
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Ability to formulate and communicate recommended treatment plans and deliver a quality patient experience at every visit
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Taking and interpreting x-rays
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Managing new patient cases as well as existing cases
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Performing adjustments of the spine and extremities
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Consulting with internal and external medical providers to maximize patient recovery
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Efficient and timely completion of patient charts
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Track key performance indicators, as assigned
Key Competencies
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Strong adjusting and clinical skills
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Proficiency with the EHR software
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Effective with patient retention
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Accurate and timely record keeping
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Effective control of the sales cycle
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Proficient with fact-finding
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Effective communication
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Strong organization and planning
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Takes ownership of role
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High degree of accountability
Medical Assistant
Position Summary
The Medical Assistant at Sycamore Integrated Health serves as an assistant to our Nurse Practitioner. The Medical Assistant is responsible for aiding the NP for all appointments and procedures. This includes preparing the room for the upcoming procedure, taking vitals and case history information, cleaning up after the procedure, charting on the patient, adding charges and diagnosis codes when appropriate, assisting in routing and scheduling the appointments, and tracking the patients’ progress through care.
As someone who is involved with direct patient care, we demand a high degree of professionalism from our Medical Assistants. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Medical Assistant must embody that commitment at all times.
Performance Objectives
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Greet and interact with patients in a warm, welcoming and inspiring way
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Orchestrate the flow of patients between the medical room and other areas of the office
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Prepare the room for all upcoming appointments and procedures
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Relay information regarding the patient to the front desk or therapy floor, as needed
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Utilize and track patient progress through service tracker forms
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Complete daily chart notes in a timely, accurate and complete manner
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Able to perform certain procedures such as blood draws, skin allergy testing, durable medical equipment fitting and dispensing, centrifugation
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Follow up with patients throughout their treatment plans via the Progress Exams and other checkpoints
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Serve as the liaison for all communication between the patient and the providers
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Track key performance indicators, as assigned
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Other administrative duties as assigned or required
Key Competencies
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Proficiency with the EHR software
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Time management
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Schedule management
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Strong bedside manner
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Accurate and timely record keeping
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Proficient with fact-finding
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Effective communication
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Strong organization and planning
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Effective problem solver
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Takes ownership of role
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High degree of accountability
Nurse Practitioner
Position Summary
The Nurse Practitioner at Sycamore Integrated Health serves as the primary care manager within the practice. The NP is responsible for new patient evaluations, care plan proposals, and progress evaluation throughout the course of care. Additionally, the NP effectively utilizes a multi-disciplinary approach to helping patients with their health conditions through traditional medicine, physical medicine, chiropractic, and healthy lifestyle recommendations.
As the lead provider and a leader within the clinic, we demand a high degree of professionalism from our Nurse Practitioner. It is important to us that this person is aligned with the vision, mission and core values of the practice. We are committed to providing the highest level of customer service to our patients, and the Nurse Practitioner must embody that commitment at all times.
Performance Objectives
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Performing comprehensive and problem-focused history and physical examinations
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Interpreting laboratory and diagnostic procedures to establish a working diagnosis
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Implementing therapeutic intervention for specific conditions
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Ordering and performing diagnostic procedures
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Collaborating with providers across the clinic to recommend and administer care
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Mastery of providing services such as joint and soft tissue injections, neuropathy injections ultrasound guidance for injections, allergy testing and treatment, regenerative medicine treatments, DME ordering and dispensing
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Effectively manage the medical team
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Timely and compliant documentation in the patient medical record
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Accurate and compliant coding for services rendered
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Continually inspire patients in their journey to better health
Key Competencies
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Proficiency with the EHR software
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Time management
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Thrives in a fast-paced environment
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Excellent communication skills
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Effective control of the sales cycle
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Proficient with fact-finding
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Effective problem solver
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Takes ownership of role
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High degree of accountability
Account Manager
Position Summary
The Account Manager at Sycamore Integrated Health is responsible for the financial management of our patient accounts. This includes drawing up and modifying financial agreements, working with patient insurance benefits, creating and sending statements, and tracking some financial statistics for the practice.
As a point-person for our clinic, we demand a high degree of professionalism from our Account Manager. We take pride in our cost transparency and we work with each patient's financial circumstance, so it is important for the Account Manager to go above and beyond to find solutions on behalf of our patients.
Performance Objectives
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Creating and modifying financial agreements for treatment plans
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Posting all incoming payments
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Modifying payment plans and agreements based on necessity
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Generating and sending monthly statements
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Verifying insurance benefits
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Performing initial account set-up within the EHR system
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Tracking statistics and key performance indicators
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Working with patients to come to agreeable payment terms
Key Competencies
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Understanding of A/R and financial cycles
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Strong word processing and spreadsheet skills
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Understanding of basic health insurance concepts
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Time management
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Accurate and timely record-keeping
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Effective communication
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Strong organization and planning
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Effective problem solver
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Takes ownership of role
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High degree of accountability